Feedback & Complaints

Feedback

We welcome and encourage all constructive feedback, so please feel free to get in touch with us to highlight improvements to our service or website by contacting us using the chat icon in the bottom right of your screen. All messages will be reviewed and responded to as swiftly as possible.

Complaints

At Lavanda we take every complaints very seriously and work tirelessly to resolve any issues as quickly as possible. If you are in any way dissatisfied with your Lavanda experience you can record your complaint by by contacting us using the chat icon in the bottom right of your screen. Lavanda subscribes to Ombudsman Property Services, an independent redress scheme that assists with the resolution of consumer complaints not satisfactorily resolved between the parties.