Privacy Policy

Lavanda Ventures Ltd. ("Lavanda," "we" or "us") are committed to protecting and respecting your privacy. This privacy policy explains how we use any personal information that we collect about you when you visit our website. For the purposes of the Data Protection Act 1998, Lavanda is the data controller of personal information we collect about you. Lavanda is established at 19 Denmark St, London WC2H 8NA. Lavanda’s company number is 9059982.

WHAT INFORMATION WE COLLECT

The information that we collect from you: This website collects your name, email address and phone number. If you contact us, we may keep a record of that correspondence. We also collect information when you voluntarily complete customer surveys, provide feedback and participate in promotions or competitions.

USE OF COOKIES

Cookies provide information regarding the computer used by a visitor. We use a persistent cookie to identify you when you return to our website and improve your experience. The cookie is downloaded to your computer and stored on the computer’s hard drive. Such information will not identify you personally. It is statistical data. This statistical data does not identify any personal details whatsoever. You can adjust the settings on your computer to decline any cookies if you wish. For more information please visit http://www.aboutcookies.org/.

HOW WE USE THIS INFORMATION

We use personal information held about you in the following ways: To send you information, news and updates about Lavanda. Information about promotions and offers will only be sent to you in accordance with your marketing preferences. To ensure that content from our website is presented in the most effective manner for you and for your computer. To allow you to participate in interactive features of our service, when you choose to do so. To undertake troubleshooting, data analysis, testing, research, improving the service and developing new products and services. To protect our rights or property or the rights and property of others, detect and investigate illegal activities and breaches of any agreement we have with you.

HOW WE SHARE INFORMATION

We may disclose information we collect in the following circumstances: We may share your information with third-party service providers who support us in providing our service, such as software vendors and website developers. These business partners will be given limited access to your information under reasonable confidentiality terms. We may share information about website and mobile app usage (collected through web technologies such as log files and clear gifs) with our third-party business partners who perform services on our behalf, which may include identifying and serving targeted advertisements, content or service fulfillment, or providing analytics services. We may also aggregate or otherwise strip data of all personally identifying characteristics and may share that aggregated, or anonymised data with third parties. If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or to protect the rights, property, or safety of Lavanda, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection, credit risk reduction and crime detection and prevention.

YOUR CHOICES REGARDING YOUR INFORMATION

You can unsubscribe from email communications from us at any time by clicking on the unsubscribe link provided in each email. You may also request that we delete your data at any time by contacting us using the chat icon in lower right of every page of the website. If you would like to access the personal information we hold about you, please contact us using the chat icon in lower right of every page of the website. Please provide as much information as you can about the information you are looking for so that we can deal with your request as quickly as possible.

TRANSFERS OF PERSONAL INFORMATION OUTSIDE OF THE UK

The personal information we collect may be transferred to and stored in countries outside of the UK and EU. Some of these jurisdictions offer differing levels of protection in respect of personal information and may, in certain instances, be less protective than the UK. We will take all reasonable steps to ensure that your personal information is treated securely and in accordance with this privacy policy.

THIRD PARTY SITES

Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers, affiliates or third party partners. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

HOW WE PROTECT YOUR DATA

Lavanda cares about the security of your information and uses commercially reasonable safeguards to preserve the integrity and security of all information we collect and that we share with our service providers. However, no security system is impenetrable. We cannot guarantee the security of our servers, nor can we guarantee that information that users supply will not be intercepted while being transmitted to us over the Internet.

CHILDREN’S DATA

We do not knowingly collect information from children under 13. If we discover that we have inadvertently collected information from a child under 13, we will delete that information as soon as possible. Please contact us using the chat icon in lower right of every page of the website with any questions about our privacy practices or to let us know if you have reason to believe that we have collected information from a child under 13.

CHANGES TO OUR PRIVACY POLICY

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail.

CONTACT

Questions, comments and requests regarding this privacy policy are welcomed and should be raised to us using the chat icon in lower right of every page of the website or sent to: Lavanda Ventures Ltd., 19 Denmark St, London WC2H 8NA Last revised 20th February 2017.